Explore Instructional Design Techniques

     Estimating work effort and duration of the tasks on a project is challenging because it often requires input from many different team members. I reviewed two resources that assist project managers in building project schedules and developing resource management plans. The first resource I reviewed is Workamajig . Workamajig is a resource that assists project managers in developing schedules and determining the number of resources that are required to accomplish the tasks on project schedules (Cohen, 2020). There are best practices for identifying the inputs into the tool to develop a project schedule and plan. To develop a schedule, project managers must consider the timeline, the task list, and how they will handle changes (Laureate Education, Inc., n.d.). A helpful feature is Workamajig’s ability to provide customizable dashboards for tracking the status of projects (Cohen, 2020). Workamajig allows project managers to divide the work among resources so that team me...

Project managers should choose the most effective mode of communication for each message they deliver to their teams. In The Art of Effective Communication, a multimedia program demonstrates a message from a sender requesting a report in three different delivery modalities (Laureate Education, Inc., n.d. a). The author conveyed different meanings depending on which modality she used to deliver it. In the email modality, the message seemed about right. In a memo, a project manager should state the purpose, situation, solutions, specify the form of response, and be respectful (Laureate Education, Inc., n.d. b). In the voicemail modality, the message seemed a little too long. It is more effective to be concise and direct on a voicemail by asking a question that requires a response. In the example of the communication in the face-to-face modality, the speaker did not pause for a response in between statements (Laureate Education, Inc., n.d. a). The speaker’s tone sounded more serious than ...

     After a project team completes a work effort, they should determine what aspects went well and which aspects they can improve in future projects. Project management and portfolio management are becoming more prevalent in companies across industries (“The Role of Project Management,” 2013). The ability to effectively manage knowledge is a challenge for every organization (Terzieva & Morabito, 2016). To review how smoothly a project goes and document the lessons for future use, project managers hold a post-mortem meeting (Greer, 2010). Project teams should take the time to reconvene and gather the lessons they learned from in completing the project.      A project I worked on that was not a success was a new hire curriculum for customer service representatives in a call center of an insurance company. One aspect of the training project that went wrong was that the scope changed three times because additional managers wanted their new hires to be incl...